Accessibility

Greenfield Lake Amphitheater strives to make our venue and live experiences inclusive and accessible.  For more questions, or information not mentioned below, don't hesitate to get in touch with us at (910)-632-5093 on Fridays 10am-4pm or send us a message online: Facebook | Instagram. For more urgent inquiries, text code word GLAUPDATES to (910) 400-0494.

Arrival & Accessible Entrances: 

The entrance to Greenfield Lake Amphitheater is fully accessible. The entrance is located off Amphitheatre Drive. Accessible parking is located next to this entrance (see map).

Restrooms: 

Our accessible restrooms are located to the left of the venue's entry just inside the gate.

Ticketing:

Greenfield Lake Amphitheater is a general admission venue, meaning seats are on a first come, first served basis. Our Accessible seats are located in the middle of the venue next to the ramp (see map). If you are unable to find the Accessible section, or the section is full upon your arrival, ask a staff member for further assistance. 

Accessible Parking:

Accessible parking is located by the entrance of Greenfield Lake Amphitheater on Amphitheatre Drive. It is designated by blue Accessible traffic cones and spaces are available on a first come, first served basis.

Medication needs:

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.  

Dietary Needs: 

Greenfield Lake Amphitheater takes pride in offering a variety of choices for guests with special dietary needs. We host a variety of local food trucks as well as a venue concession truck (menu here) at every show. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.  Outside food is not permitted, however, if you have dietary restrictions that venue concessions do not meet, please speak with a venue supervisor for further assistance.

Service Animal Policy

At Greenfield Lake Amphitheater, we have specific guidelines to ensure that all guests—and their service animals—are supported throughout their visit.

Service animals are defined by the Americans with Disabilities Act (ADA) as dogs or miniature horses that are individually trained to do work or perform tasks directly related to a person’s disability. Service animals must be housebroken and remain under the control of their handler at all times. This may include the use of a harness, leash, or other tether.

Service animals are expected to behave appropriately and may not repeatedly bark, growl, jump on, or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately. Live Nation and its operating partners reserve the right to deny access to a service animal that disrupts venue operations.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Emotional support animals, comfort animals, therapy dogs, and all other species—wild or domestic, trained or untrained—are not recognized as service animals under Title III of the ADA. The Met employees are not required to care for or supervise service animals, including cleaning up after them. Service animals must remain on the floor and are not allowed on dining chairs, tables, or other furniture in our food and beverage locations.

If your service animal needs access to a relief area, please contact a member of the Guest Services team. You will be directed to exit and re-enter the venue with their assistance.

Sign Language Interpretation:

Greenfield Lake Amphitheater offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services.  You may email WilmingtonBoxOffice@livenation.com to arrange for an interpreter for your visit. Message us on social media for further details.

Assistive Listening Devices:

Assistive Listening Devices (ALDs) technology in Greenfield Lake Amphitheater is powered by Listen Everywhere Technology™.  This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please see the box office to get a receiver.  A photo ID is required to be held until the device is returned at the end of the event. 

1. Connect to venue Wi-Fi network labeled LNListen or scan the QR code at the box office.

2. Download the Listen Everywhere app via the App Store HERE or Google Play Store HERE.

3. Connect to the audio channel in the app 

4. Enjoy the show! 

Using this app will work in any area of Greenfield Lake Amphitheater

Mobility Device storage: 

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team.  There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.